Return on Investment from Coaching.
In a more recent 2006 study by Parker-Wilkens published in Industrial and Commercial Training, Vol 38, No. 3, 122 the following results were presented from a study on return
of investment on coaching.
Interviewed officers identified 8 business impact areas that were influenced
by their coaching:
 |
Improved teamwork (58%) |
 |
Team member satisfaction (54%)
|
 |
Increased retention (31%)
|
 |
Increased productivity (31%)
|
 |
Increased quality of consulting (31%)
|
 |
Accelerated promotions (19%)
|
 |
Increased client satisfaction (12%)
|
 |
Increased diversity (4%)
|
Coaching produced intangible and monetary benefits for all business impact
areas except diversity. Measurable R.O.I was close to 700%

|